Cue

Cue in your logs

Cue is picture-day photography software. It matches every photo to the person in it, by time.

Requests that name Cue come from its apps and services, working for a studio that uses Cue, or from our own tools. Cue is not a crawler, and calls only the services listed below.

The User-Agent header

Each request names the part of Cue that sent it, usually with its version. The apps add their operating system, and the computer app adds its processor type.

<name>/<version> (<platform>; +https://cue.photo/user-agent; api@cue.photo)

For example:

That is all it carries. It never names a person, an account or a studio, and never carries a device ID, a device model or a hostname.

Who sends what

Cue-iOS
The iPhone and iPad app. Calls the studio's photography provider and Cue's server at api.cue.photo.
Cue-Desktop
The computer app. Calls the studio's photography provider and uploads photos to it, calls api.cue.photo, and checks downloads.cue.photo for updates.
cue-backend
Cue's server at api.cue.photo. Calls the subprocessors Cue uses for sign-in, billing and email.
cue-console
The account site at app.cue.photo. Calls only Cue's own server.
cue-cli
cue-tools
cue-poc
Our own tools for building, testing and releasing Cue, run by our team. They also reach the hosts our build tools, releases and API documentation come from.

Contact

If a request from Cue is causing you trouble, write to us.

api@cue.photo

It helps to include the time and the header you saw.